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About Secure Shopping Online

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Customer Service Hours:
Mon. to Fri. 10 AM-5 PM PST State of Washington. Closed all Saturdays and Sundays and all Holidays. 1-702-767-2282


About Direct Email Orders:
For you personal safety, never send personal information in a direct email to us as your credit card number.

Credit card security:
Is one of our top priorities at silkspectacular.com, and that is why we guarantee 100% secure ordering for all of our customers. To protect you and your credit card information, we use Secure Sockets Layer (SSL) technology, which is the industry standard and among the best software available today for secure commerce transactions. SSL sends your credit card number and information to https://www.cartmanager.net computer in an encrypted code, which only they can decode and is on secure server.

Our shopping system is so safe. In the unlikely event of credit card fraud you are protected by the Fair Credit Billing Act, which prohibits your bank from holding you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable,  silkspectacular.com will cover the liability for you, up to the full $50.00.  silkspectacular.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at  silkspectacular.com while using our secure server. In the event of unauthorized use of your credit card, please notify your credit card provider immediately in accordance with its reporting rules and procedures.

After Your Order is placed on the Secure Page: Please print it out, this is your receipt.
You will receive a copy of your order at the email address you gave us.
Your full credit card number will not be on it, only the last 4 digits and the year only.

Does it work on my Web browser?
Our transaction system currently works only with Web browsers that can use SSL – such as Microsoft Internet Explorer, Netscape Navigator and the America Online browser. Please use the latest versions. They have the best protection for your security.

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