Do to the holidays, shipping will be delayed one extra day.
Please Note:
Online Shopping cart transactions will not work with Windows XP as of Oct 1st, 2016. Please use Windows Vista or higher with Internet Explorer 7 and above for full security of your credit card. Windows XP is no longer supported by Microsoft. All other web browsers are still compatible, Mozilla FoxFire, Safari, Google Crome.

Contact Us:

If you have any questions or comments, please feel free to contact us: call: 1-775-751-0409 Monday to Friday 10:00 AM to 5:00 PM PST.
If you need to check stock. Use the form below. Or call: 1-775-751-0409 Monday to Friday 10:00 AM to 4:45 PM PST.


Where do we ship: We ship to the USA 48 contiguous states, Hawaii, Alaska and Canada.

We do not carry a catalog. All products that we carry are listed online. Thank you for a great 18 years so far. We are one of the oldest sellers of artificial silks on the internet since 1998. With over 40 years of experience in the artificial silk industry.
Please: use the contact form below to email us.

If you are having problems using the online shopping cart: Please call us and we can help you with your order. Call us at 1-775-751-0409 PST. Hours are Mon-Fri.10:00 am to 5:00 pm. PST. Closed Saturday - Sunday And All Holidays.

In order to provide our customers with the best pricing, our items are sold in box quantities only for best pricing. If the item title and/or description of the item states 'box' or 'quantity minimum order, then you are obligated to purchase that quantity. You also cannot mix and match colors of the same product codes to equal box or pack quantity.

About Sales Tax:
If your order is placed to go to the States of Nevada or California. Sales tax will be added. If you have a resale tax ID for either state for a business that you are reselling to a client. Than no sales tax will be charged, we will remove the sale tax on your order once we receive the sellers permit. We will need to have a copy of your reseller permit to remove the sales tax from your transaction. If you are a business and use it for your own personal needs and not going to resale it in the states as below. Than sale tax will be added.  

Nevada Resellers Permit:  Nevada resale.pdf
California Resellers Permit:  Calif_resale.pdf

Please print form for your resellers number above and fill it out. All fields must be filled out. fax to: (1-775) 751-9550

Please: use the contact form below to email us.

Do you ship to Canada?
Yes. Will I be charged additional customs, duties, or taxes? Orders that are shipped to Canada outside of the US may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees, VAT taxes and/or similar fees"). The recipient for Canada orders; shipment may be subject to such import fees, which are levied once a shipment reaches you. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies can change at any time you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Canada Orders: Orders to Canada; add 2 extra days to ship.

Please note: that our products have been shaped in the pictures to show you what it can look like after we shaped and or assembled them. All products come unshaped when you receive them. If you order a tree some times you will need to insert the leaf fronds.

We gladly accept: Visa, Master Card, American Express, Discover Card and Paypal.

Shopping Cart check outs with your credit card information page will use a HTTPS Site : Secure SSL Shopping Cart 256 encryption. Definition - What does 256-Bit Encryption mean? 256-bit encryption is a data/file encryption technique that uses a 256-bit key to encrypt and decrypt data or files. It is one of the most secure encryption methods after 128- and 192-bit encryption, and is used in most modern encryption algorithms, protocols and technologies including AES and SSL. 256-bit encryption is refers to the length of the encryption key used to encrypt a data stream or file. A hacker or cracker will require 256 different combinations to break a 256-bit encrypted message, which is virtually impossible to be broken by even the fastest computers.

HTTPS Site: Typically, 256-bit encryption is used for data in transit, or data traveling over a network or Internet connection. However, it is also implemented for sensitive and important data such as to your credit card data. The U.S. government, Visa, MC or Diner Club requires that all online credit card companies use data to be encrypted using 192- or 256-bit encryption methods.

Please note: that our products have been shaped in the pictures to show you what it can look like after we shaped and or assembled them. All products come unshaped when you receive them. If you order a tree some times you will need to insert the leaf fronds. 

If you need help with placing a order on the internet:
Having problems with the shopping cart. Please call us so we can help you. Call: 1-775-751-0409 Monday to Friday 10:00 AM to 5:00 PM PST.

Do you offer material or color samples?
Answer: No we do not. We do our best to represent the product by showing a picture of the item you will be receiving. We try our best to accurately display the colors of the silk products shown on our website. However, depending on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

If you require a sample then you will need to place an order for the quantity on that page and then you may return them if they don't work for your project. This would fall under our return policy.

Depending on your mobile device, cell phones, tablets or computer. We cannot guarantee that the display of any color will be accurate on your device.

As our site is responsive to all types of devices to fit our website and view on desktop computers, tablets, cell phones and mini laptops, etc.

We do our best to represent the product by showing a picture of the item you will be receiving. We try our best to accurately display the colors of the silk products shown on our website. However, depending on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Ship to a different address:
You can select ship items to one address only as the shipping to on the shopping cart page once you are ready to checkout. During the checkout process, you may select a different address to ship 1 only, like your home address or business address. This is only for the 48 contiguous states. Orders must go to the physical address. No P. Boxes. If you live in a rural address we can deliver to a USPS address. Must be a Untied State Post Office, not a private P. O. Box. Note: (Billing Fields on check out page) Must have correct billing address for your credit card information. The address that appears on your credit card statement. If not correct this can delay in the shipping of your order.

What our my shipping cost:
Shipping cost are calculated on the state it ships to.
Please note: For shipping, a business day does not include Saturdays, Sundays, or holidays. We are closed on those days. Example: We ship a package on Monday that takes 2 business days to arrive. You do not count the day we ship as a business day, so your package would arrive on Wednesday, the second business day after the ship date, depends on you shipping area. When you check out you can check you shipping rates on the shopping cart page. Shipping costs vary by weight of package(s), size of boxe(s) state and zip code being sent from our zip code to your zip code and are calculated by the shipping method you choose at check out. Customers are responsible for all shipping costs to and back unless in a result of our fault. If we offer free shipping, original shipping cost to you will be deducted from the refund. Orders ship with 2 to 3 business days, after you place your order.

Is there a restocking fee: Yes. If you return the product there is a 15% restock fee. Unless on a mistake on our part. Example, wrong item sent.

Rush Orders: 
All rush orders for 1 day or 2nd day shipping are exempt from our regular return policy, and are not returnable Call us at 1-775-751-0409 so we can help you with any rush orders. We ship to rural route addresses to US Post Offices only. We do not ship to Private P.O. Boxes at this time.

Run out of stock after I placed my order online:
Sometimes we can run out of stock of a item due to phone orders and sales placed on the internet or on weekends and holidays. We are closed on all holidays and weekends. Even though you still buy it online. If this happens we will email or call you the same day before 5:00PM PST or the next business day.

If we run out of any item on your order placed on the internet, and is not in stock, we will email you or call you that the item is out of stock. Your credit card will not be charged. If added more than one item and one of the items is out of stock. we can adjust your invoice and remove that item if not in stock and adjust the shipping costs and ship out the rest of your order at your request.

We can not be responsible for returns back to use that are lost due to non-delivery back to us, due to circumstances beyond such as labor and/or maritime strikes, customs delays, acts of God or weather conditions. Please insure your package back to use. This will help if your package is lost or damaged back to us and you can make a claim with that carrier.

Restock Fee:
A 15% restocking fee will be charged for returned merchandise. Shipping cost back to us and from us are non-refundable. If you ship an order back to us with out a return authorization number (RMA). Your package or package's will not be accepted and refused and sent back to you. Please do not write on the return box. Please only attach your return label on the box only. Please save the original box(s) we shipped your items in to return back to us. We have a 3 day return policy as to returns after you receive your shipment.

Canada Orders:
All packages sent to Canada or picked up from any USA State going to Canada have a 15% restocking fee, if returned back to us. Shipping cost back to us and from us are non-refundable. If you ship an order back to us with out a return authorization number (RMA). Your package or package's will not be accepted and refused and sent back to you. Packages must be shipped back within the 5 business days of the authorization. Please do not write on the return box. Please only attach your return label on the box only. Please save the original box(s) we shipped your items in to return back to us. We have a 3 day return policy as to returns after you receive your shipment. Please give 2 extra day to ship to Canada.


If you need to check stock. Use the form below. Or call: 1-775-751-0409 Monday to Friday 10:00 AM to 4:45 PM PST.